Lynn Patterson: Move beyond CS reporting
Posted by: Tom Keefe, in IABC, Social Responsibility, podcast
Click this link to hear an 8-minute “Quick & Dirty podcast” that I recorded on June 8, 2009 at the IABC 2009 World Conference at the Marriott in San Francisco.
This podcast was recorded following a presentation by Lynn Patterson, director of corporate responsibility at RBC Financial Group, Ontario, Canada. Lynn’s presentation, “The Suite Spot: Transforming your corporate responsibility report into a communication suite,” included ideas for moving away from a focus on corporate responsibility reports so that communicators instead can provide a “suite” of communications tailored to key audiences across appropriate media.
Our discussion covered the reasons to move in the direction of CS communications suites, examples of how it is done at RBC, and the possibly surprising thought that CSR departments may one day disappear–but the work won’t.
The IABC World Conference has featured some terrific SR-related presentations. Come back to read and hear more as the conference continues.
(cross-posted on the SR LINK web site)
On Saturday morning, I joined a group of about a dozen IABC volunteers and three IABC staff members for a community service project. The beach cleaning went very well, although I couldn’t believe how many nails, screws and pieces of broken glass I scooped out of the sand around two firepits on the beach. People burn pallets and furniture there, and the nails and screws fall into the surrounding sand. You really don’t notice it when you would look at the beach (which is lovely).


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