I first met Mark Hurd at the 2005 IABC International Conference in Washington, D.C. He had just joined Hewlett-Packard as its CEO and president, after a successful stint in a similar role at NCR. In fact, Hurd was being honored as the recipient of IABC’s EXCEL Award for his support, encouragement and practice of exemplary communication.

It saddened me to read the news article on Friday under the headline, “HP CEO Hurd resigns after sexual-harassment probe.” To be clear, an investigation by HP’s outside legal counsel and its General Counsel’s Office, overseen by the HP Board determined that no violation of HP’s sexual harassment policy occurred. However, it did find that Hurd violated HP’s Standards of Business Conduct. Read the official statement on the HP website.

As I reviewed some notes I took during Hurd’s address at the 2005 conference, the irony of some of his comments and statements jumped out.

• He had begun his remarks, following a warm applause by the audience, with the comment, "As CEO, you aren't used to hearing people say nice things about you."
• Hurd later told the audience that the term "fired" originated from an incident that involved two early leaders at NCR. Quick summary: NCR head John Patterson allegedly punctuated the termination of Thomas John Watson, Sr. by having Watson's desk taken outside and set ablaze. Hence, the phrase "fired."

I’ve since found many references to the origin of the phrase, “fired,” that don’t point to NCR. It may be another example of Hurd’s misunderstanding of information—like HP’s Standards of Business Conduct.

Two other Hurd comments from his 2005 EXCEL Award address stood out to me today:


• The CEO can't replace the relationship of front-line employees with their immediate supervisors, he said. "The CEO can provide a context [to] try to bring clarity."
• Hurd later said that as he would "promote, demote, recognize and reward people, I tell 30,000 people what I value."


As a highly visible CEO, Hurd has sent a message to his employees with his misconduct, and I hope that it doesn’t erase the good that he did for HP. I also hope he uses this as a lesson in what to value most as a business leader and champion of communication excellence.

What context and clarity can Hurd’s interim successor, Cathie Lesjak, bring to company employees? In my next post, I’ll look back at a presentation on employee communications made at that same 2005 IABC International Conference by HP communicators, and then compare that with what has been communicated in the past couple of days following Hurd’s resignation.

I know several people who share Aug. 6 as a birthday. Happy birthday. If you are ready to relive the ’80s, watch this video of Altered Images performing, “Happy Birthday.”

You wouldn’t know it by my lack of recent posts, but I have been actively engaged lately in communication activities. A lot of the activity has surrounded my transition into the role of IABC/Chicago chapter president for the 2010-2011 board year (beginning July 1).

Before things get rolling, I’m going to spend next week as a volunteer youth leader and take a trip to “Never the Same Camp“. Early mornings, late nights, a lot of running in-between lots of prayers. Not sure how that will be different than the past few weeks.

Anyway, I’ll be off the grid. Be good.

Today is Father’s Day in the U.S., and I’m sending a greeting to all fathers. What son hasn’t had conflicting thoughts about their dad at some point? My dad used to drive me crazy at times. Now I see myself driving my kids crazy at times too.

I woke up earlier than anyone else, because our dog, Clue, came by to remind me that he needs to get to his morning pee and breakfast. The dog doesn’t know that this is my “special day.”

I saw a brown paper bag sitting at my place at the family table, with a handwritten note from my son. “Sorry about the wrap job. The women weren’t available.” Obviously put there last night after I went to bed.

I’ll wait for the rest of the family to wake up before opening it. Then off to church, where I’m scheduled to deliver the children’s message at both services.

Father’s Day to me means time with my kids and my wife, with whom I started the Keefe family nearly two decades ago.

I may have to update my speech, “To Beard Or Not To Beard,” to include the just-released mug-shot of Rod Blagojevich.

Thank you Freedom of Information Act and WGN-Ch. 9!

I happened to see on Yahoo! that today is World Press Freedom Day.

According to Yahoo!:

World Press Freedom Day (May 3) was created in 1997 to “promote the free flow of information and its activities in the interest of press freedom, media independence, and pluralism” and to raise awareness of the dangers faced by journalists who are harassed, imprisoned, and even killed for telling the truth. Unesco hosts an annual event which serves to remind governments of their duty to respect and uphold the right to freedom of expression—print or the Internet.

Bloggers are included in the list of journalists being celebrated on the Yahoo! site, including:

• Wael Abbas - Egypt–Blogger and human rights activist who blogs at Misr Digital
• Amira Al Hussaini - Bahrain–Journalist, editor, and blogger
• Yoani Sánchez - Cuba–Philologist and blogger known for her critical portrayal of life under the Cuban government

I thought it was interesting and slightly amusing that Wael Abbas was the first journalist listed by Yahoo! under the heading, “Celebrating Journalists.” Yahoo! had shut down two of his Yahoo! email accounts, calling him a “spammer.”

To all of my friends in journalism, today is your day. Write on!

A few times in recent weeks, I’ve been unable to watch video news items promoted on Yahoo!. I click the link to watch…

…and get a “not available” message:

Has anyone else had this experience? Is the video source pulling the videos because of a surge in traffic, is this a conspiracy to make Yahoo! look bad, or something else?

It is a beautiful day in the northern suburbs of Chicago. A quarter century ago, when I was a staff editor at a monthly trade magazine cleverly titled, Hardware Merchandiser, this was the kind of a day that would compel the magazine’s editor to come back from a lengthy lunch and announce:

“This is too nice of a day. Everyone, go home and enjoy!”

“Yes!” I’d think to myself, “Freedom!” It wouldn’t take long to power down the IBM PS/2 (just had to be sure not to leave the 1.44 MB, 3.5-inch floppy in the disk drive). A few quick good-byes, and then an afternoon of fun in the sun.

Haven’t had a boss like that since. Of course, none of my other bosses got fired, either.

Today, I settled for a walk during lunch, and an immediate getaway at 5 p.m.–after logging off of the Dell Optiplex 755.

March is National Colorectal Cancer Awareness Month, and I participated today in an awareness presentation at work, led by our local American Cancer Society representative. I still find it hard to believe that people resist examinations that could save their lives, but some of the other attendees talked about their own hesitancy, or that of a loved one.

According to the Colon Cancer Alliance, Colorectal cancer is the third most commonly diagnosed cancer and the second leading cause of cancer death in both men and women in the U.S. The American Cancer Society estimates that nearly 50,000 people died of colorectal cancer last year, representing about one-third of the new cases of that cancer that were diagnosed.

The sad fact is that 80% of all cases of colorectal cancer can be prevented with recommended screening–which too many people avoid. Colorectal cancer is one of the most detectable and, if found early enough, most treatable forms of cancer. Over 90% of those diagnosed when the cancer is found at a local stage (confined to colon or rectum) survive more than five years.

I’ve never had colon cancer, but people I know and love have, including my mom and one one my best friends, Don. My mom had a cancerous polyp removed, and with minimal follow-up treatment, has remained cancer-free for several years. Unfortunately, my friend Don wasn’t so lucky. Years ago, he had a section of his bowel removed to try to stop the spread of a cancerous polyp. We thought that the cancer was caught early enough, but Don died in 2005 after battling cancer that spread throughout his abdomen.

No one likes the screening tests that detect potential precancerous growths early, but they are a walk in the park compared to dying of cancer. I’ve seen it more than once, so believe me.

It was lunchtime on Friday, and I was surfing various media websites, when I took a decided left-turn at the South Idaho Press in Burley, Idaho. Feeling somewhat morbid, I decided to check out the local obituaries, where I came across this interesting notice:

Frederico Bernal (Fred) III "Grand Pizzle,"
Frederico Bernal (Fred) III "Grand Pizzle," of Burley, funeral at 11 a.m. Saturday at the Hansen-Payne Mortuary, 321 E. Main St. in Burley; visitation from noon to 4:30 p.m. today at the mortuary.

I have no clue as to what a Grand Pizzle does, but surely Burley is suffering the loss this week.

While attempting to uncover the duties of a Grand Pizzle, the closest I came to an answer actually extended the mystery. I discovered that someone has created a LinkedIn profile for a “Lord Pizzle,” Grand Poopah at Prestige Worldwide, in the Toronto area. Perhaps a distant cousin?

I may have to investigate the Toronto lead in-person this summer, when I attend the IABC World Conference in Toronto.

In the meantime, any suggestions from you as to the value of a Grand Pizzle in society?