The news broke this afternoon:

Weiner resigns in wake of sex photos scandal
By KAREN ZRAICK and ANDREW MIGA, Associated Press
NEW YORK – Seared by scandal, New York Rep. Anthony Weiner announced his resignation from Congress on Thursday, done in by lewd photos he took of himself, sent to women online and then adamantly lied about after being caught.

Weiner finally feels some of the professional consequences of the choices he made. My hope for him and others is that they learn the value of considering consequences before making decisions or taking action.

His scandal also highlights how social media has changed the world, by speeding the dissemination into the public eye of comments, thoughts and mistakes that, a couple of generations ago, could have been downplayed or contained.

I wish Weiner and his wife well. I wish he had learned from the mistakes of others before him. That just doesn’t seem to occur as frequently as one might wish.

Anyone who has ever worked in an organization knows about the “grapevine”—the informal rumor-mill where fact and speculation mix together to breed various strains of truth, half-truths and outright misconceptions.

Strategic, open communications can reduce the grapevine’s activity and influence. This is even more apparent, and important, as companies and their stakeholders (including employees) engage more in the range of communication channels powered by social media tools and platforms such as blogs, Twitter, LinkedIn and Facebook.

Companies today are looking to join in the conversations occurring within and outside of the company walls. Those conversations can change and move rapidly, which makes it more difficult for company “spokespersons” (either formally designated or ad hoc) to be a trusted participant if they haven’t spent time engaging with others.

Some of the bigger challenges occur in times of change, when information may be less available or less readily shared, and the unknown can seem more apparent and more ominous. Does that describe the situation at Hewlett-Packard, following the sudden resignation on Friday of Mark Hurd, HP’s chairman, chief executive officer and president? (Read more in my previous post.)

A few HP executives have been quoted in articles appearing online. For example, in the U.K., a Guardian newspaper’s online article quoted HP’s general counsel Michael Holston as stating that Hurd engaged in a “systematic pattern” of submitting falsified financial reports to hide a “close personal relationship” with a former HP contractor.

The official HP blog, Data Central, on Saturday offered scant information other than a retread of the corporate statement published on Friday. It stated that “Comments are closed for this post and will not be published.”

Let’s hope that the communications internally at HP were much more transparent. After all, Hurd was not universally loved within HP for his tough business decisions that led to thousands of job cuts over the years. How will HP’s communications staff manage this time of change?

That was exactly the topic of a session led by HP communicators Robin Andrews and Desiree Sylvester in 2005. It was titled, “Keeping employees focused and engaged in times of change,” and it was delivered on the day before Hurd accepted the IABC EXCEL Award at the IABC International Conference in Washington, D.C.

Much of what Robin and Desiree shared in that presentation could hold true today, such as the “communication challenges”:

• Balance focus on delivering day-to-day business vs. change
• Manage leaks in the media
• Everything said internally was expected to be shared externally—very difficult to give employees additional or advance information

Check out the presentation and then let’s see what surfaces from HP’s employees. Will they feel like their feelings and opinions have been heard?

Another more minor observation. I had noticed that on Friday, the day of the Hurd resignation announcement, the HP site was not completely updated. Although the press release was posted under HP’s News Releases section, the company leader page still indicated that Hurd was in charge.

From the HP website on 8-6-2010, the day Hurd's resignation was announced.

On Saturday, the site was updated to indicate that Cathie Lesjak
was named interim chief executive officer and would remain chief financial officer.

On Feb. 16, 2010, IABC/Chicago held a professional development session titled, “Making the Most Effective and Efficient Use of Your Time.” Barbara Talisman, president of Talisman Associates, Inc., delivered the presentation.

UPDATED 2/28/2010: I finally was able to upload the video to the IABC/Chicago YouTube channel. I’ve deleted the PodPress videos, which took too long to load, and embedded the YouTube video. Enjoy!

In this 8:45-minute video, Barbara is interviewed by IABC/Chicago volunteer Wanda Whitson. They discuss:

• The benefits of a social media policy for organizations, and the risks if companies don't have one
• Some of Barbara's favorite social media tools
• An example of a successful social media campaign for an external audience
• Who 'owns' social media within an organization
• Then, two session attendees share one learning that they obtained from the session

For information on upcoming IABC/Chicago events, go to http://chicago.iabc.com.

For information on the consulting services offered by Talisman Associates, Inc., go to www.3talisman.com.

Yesterday I wrote optimistically and enthusiastically about the social skills of some U.S. teens. Then I read a news article regarding Chinese youth, and realized that a comparison is in order.

The article, “Web-savvy & cynical: China’s youth since Tiananmen,” quotes and compares Chinese citizens who either lived through the June 4, 1989 military crackdown against demonstrators in Beijing, or who were born after it. The difference in political knowledge and concern is striking.

Here is one portion of the article:

Wu Xu, 39, was a Tiananmen participant. His generation was plagued by insecurity, he says, and hoped that China could “catch up” to the West politically and economically.

“This generation is totally different,” says Wu, author of a recent book about Chinese cybernationalism. “There is no kind of feeling of inferiority. … They have had the advantage of the last thirty years of China’s economic performance.”

Wu contends that China’s youth know more than they let on, and while they tend to be fiercely proud of their country they are also highly critical of their government. He calls them “a double-edged sword with no handle,” because their opinions cut in many directions and are not guided by any single ideology or organization.

Although young people in the United States also have opinions that go in many directions and are not guided by any single ideology or organization, they have something that Chinese people don’t: the freedom to speak their minds and to hear dissenting views.

The last presidential election is a case in point. Young people in large numbers supported the ideas of Barack Obama, and used social media tools and techniques to energize that campaign. But Obama’s opinions and promises weren’t unopposed, and voters were able to sift through messages from every candidate (Republican, Democrat and several others).

Further, as a Christian, I appreciate having the freedom to speak truth as I have learned it, in a country where people with other views also have the right to state their views. The mention of a double-edged sword in the article above reminded me of the verse in the bible that states,

For the word of God is living and active. Sharper than any double-edged sword, it penetrates even to dividing soul and spirit, joints and marrow; it judges the thoughts and attitudes of the heart. — Hebrews 4:12 (New International Version)

I truly believe that the situation in China cannot be sustained, and someday, that nation will face truths that have been long suppressed.